According to googlesystem, a certain support representative identified as "Amy" erroneously sent a renewal reminder to some domains registered in Google Domains by adding the email addresses of 1,664 users to the "To" field instead of BCC. Here's the actual message.
Hi there,
An automated email was sent out to you earlier in error with the subject 'Your domain registration is expiring'. Please discard the erroneous message. Since your domain is set to auto-renew, your domain will be renewed on the expiration date as expected. We apologize for any confusion this may have caused.
Let us know if you have further questions.
Regards,
Amy, Google Domains Support Team
To mitigate the possible negative impact of the incident, Google Domains issued an apology statement thru a separate email they sent out last Saturday afternoon. The apology-about-the-apology was publicly shared by the unofficial news site about Google. The message goes:
Dear Customer,
Yesterday, we sent an email to select Google Domains customers in which all recipients’ email addresses were visible in the ‘To’ field. We sincerely apologize, and we’ll be evaluating our customer email processes to prevent an accident like this from happening again.
Google Domains Support Team
As of press time, no reports yet are available online citing whether the affected Google Domains users, whose email addresses were exposed to each other, are filing legal complaints against the giant company or not. However, a certain commenter mentioned that this incident is a clear violation against their Privacy Policy. The said person was most likely hinting for legal obligations.