Call Center Agent Killed At Guadalupe Bridge, Shot in the Forehead
A call center agent was reportedly shot to death at Guadalupe bridge on February 3, 2017. The victim was walking along EDSA northbound lane when a man suddenly appeared from the dark section of the road. The call center employee sustained a gun shot in the forehead after she resisted the robbery.
Eleanor Gonzales, 24 years old, purportedly decided to report to work two hours earlier than her normal shift schedule to render an overtime. She took the shortest route to her office building but her decision wasn't the best for her security. An unidentified man approached Eleanor while she was walking at Guadalupe bridge, Barangay Ilaya, Mandaluyong City last week.
In the preliminary investigation, it was discovered that Eleanor attemped to defend herself from the thieft. She resisted the robbery but the suspect aimed a gun near point-blank. The man pulled the trigger leaving a bullet in the victim's forehead. The victim was rushed to the nearby hospital at around 4:50a.m. but she succumbbed to death late afternoon of the same day.
A certain article from the Philippine Daily Inquirer revealed some important background of the call center employee who held a Quality Assurance position in a reputable Business Process Outsourcing company. According to reports, Eleanor Gonzales regularly rendered pre-shift overtime so she can send more money to her family in Zamboanga.
Another report also indicated the victim was trying to keep her bag away from the suspect because the phone which she only borrowed from a friend was in it. More importantly, the hardworking call center agent could not afford to buy a new mobile device because she was saving all her money for her parents in Zamboanga City.
Upon further research, Eleanor was also planning to buy a small descent house for her old parents in the province. This plan is far from reality since the daughter of Ma. Erlinda Gonzales encountered the tragic death last week.
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